Management and Operations Audits

Every 5 years the Long Island chapter of the New York State Department of Public Service (DPS) contracts an independent third-party vendor to audit LIPA and PSEG Long Island’s management and operations across nearly all departments and functions of the utility. The audit, an intensive, collaborative process between the independent auditing company, DPS, LIPA, and PSEG Long Island concludes with a final report proposing recommendations in areas of the business that DPS and the auditors deem need improvement. It is then voted on by the LIPA Board of Trustees for adoption and implementation by LIPA and PSEG Long Island.

DPS provides quarterly reports on LIPA and PSEG Long Island’s progress implementing these recommendations concluding with an annual report to the LIPA Board of Trustees. These reports are available in the menu below.

The last DPS Management Audit was voted on by the LIPA Board at its meeting on April 17^th, 2024 and proposed 80 recommendations in areas including governance, program and project management, customer operations and communications, system planning, amongst other areas.

You can view all the recommendations and the final report here.