August 20th, 2020

The New York State Legislature held a joint public hearing to address the emergency storm response and customer communication by utilities located in New York City, Long Island, Westchester County, and the greater Hudson Valley post Tropical Storm Isaias. LIPA’s Chief Executive Officer, Tom Falcone, testified.

August 18th, 2020

DPS issued a Notice of Apparent Violations and Direction of Prompt Remedial Action letter to PSEG Long Island for its apparent failures to properly anticipate and/or respond to the weather emergency in accordance with its approved Emergency Restoration Plan.

August 6th, 2020

New York State Attorney General Letitia James launches an inquiry into PSEG Long Island’s preparation and response to Tropical Storm Isaias to determine whether violations of state law have occurred.

August 5th, 2020

LIPA appointed its Senior Operations Oversight and Information Technology executives to lead an Isaias Task together with the heads of the Offices of Investigations and Enforcement and Resilience and Emergency Preparedness at the New York State Department of Public Service (DPS). The Task Force is supported by a team of independent utility consultants experienced in management, operations, and technical design of utility systems, as well as by LIPA staff.


On this same day, Governor Andrew M. Cuomo directed DPS to conduct an investigation into utility performance, including the performance of PSEG Long Island.

August 5th, 2020

On August 5, 2020, the day after Tropical Storm Isaias made landfall on Long Island, LIPA formed an Isaias
Task Force to undertake a comprehensive, independent investigation into the failure of PSEG Long Island’s
communications and service restoration systems during the storm.

August 4th, 2020

Tropical Storm Isaias landed on Long Island with rain and wind gusts of up to 70 miles per hour. The resulting damage to the electrical system resulted in approximately 645,000 customer outages. PSEG Long Island’s full restoration took eight days.