Restoring Power in Flooded Communities
Due to severe flooding from Hurricane Sandy, many homes and businesses suffered water damage to electrical panels, wires, outlets, and appliances making it unsafe to restore electricity.
Update 5/17/13 - As the summer
season is close to kicking off, another reminder to our
customers on Fire Island to make sure you are aware of
the process for restoring service to your home or
recently mailed letter
LIPA is available to assist home and business owners
on Fire Island throughout the continuing recovery from
Hurricane Sandy. For many, the stormís severe flooding
caused water damage to electric panels, wires, outlets,
and appliances, requiring repairs and inspection before
power can be restored.
How to Get Your Power Restored
- Arrange for a licensed electrical
contractor to make any necessary repairs and certify
the safety of your electrical equipment.
Certification is required for
structures. Even if there is no flood
damage visible, there may be hidden damage to
- Provide an electrical inspection certificate or
a letter on the electrician's letterhead with a
statement that the premises are "safe to be
energized." Certification must include: the license
number of the electrical contractor, your name and
address, and the electric meter number.
- You or your electrician may submit your
certification to LIPA by fax to 631-844-3643
or e-mail to
firstname.lastname@example.org or at any
Customer Service Center.
- Your service will be scheduled to be turned on
within 48 hours. You do not need to be present for
power to be turned on, but your main circuit breaker
should be turned off.
- We encourage you to expedite any necessary work
to avoid delay in having service for the summer.
We will restore your power even if you have
neighbors that are not ready to have it restored.
Customer Service Centers
View a list of Customer Service Centers.
- The service centers closest to Fire Island are
Brentwood, Patchogue, and West Babylon. LIPA also
has an office on Fire Island in Ocean Beach at the
north end of Ocean Breeze Walk (across from Verizon).
You may drop off certification in the buildingís
Back to top
Nassau and Suffolk Counties
We continue to work with homeowners and businesses in
areas flooded by Sandy who need power restored. If your power remains off,
the Authority Having Jurisdiction (AHJ), i.e. town,
village, etc, requires evidence that the electrical
wiring in the home or business is safe. Prior to
having electric turned back on, the AHJ requires an electrical inspection certification
obtained either from the AHJ or an inspection agency
approved by the AHJ. This must be submitted to LIPA
and serves as a notice to LIPA that the wiring meets all
applicable codes and can safely receive power. See the information on the right about how to submit certification.
Electrical inspection certification required
by your AHJ can be in the form of:
- An electrical inspection certificate from
the AHJ or a
licensed electrician or electrical inspection agency approved to perform inspections
by the AHJ.
- A letter from a licensed electrician
approved by the AHJ on the electricianís letterhead identifying the address of the inspected property and clearly stating that it is safe for LIPA to restore electric service. The electricianís license number must also be included.
Back to top
In the aftermath of Hurricane Sandy, the New York City Department of Buildings (DOB) conducted inspections of structures affected by the storm and placed green, yellow or red placards on these buildings to let residents know about the condition of their building. Below are the meanings of the different placards:
Buildings tagged with a red placard are not safe
to enter. Property is seriously damaged and is
unsafe to enter or occupy.
Yellow: Restricted use. Property is
damaged; entry limitations are specified on each
Green: No restriction. No
apparent structural hazards were observed; you are
not restricted from entering and re-occupying your
In cases where no apparent structural hazards were observed to the buildings on a block, one green placard may have been posted in a prominent location on that block. If your home is on such a block and
does not have a placard, this means your home has not been inspected or the inspections resulted in no apparent structural hazard to the buildings on that block.
If you have questions, please call New York City at 311.
Certification by NYC Licensed Electrician
Flood REPAIRS Form (PDF)
Back to top
Restoring Power to
Homes with Green or Yellow DOB Placards
New York City requires that every building on the Rockaway Peninsula be checked for flood damage before LIPA can restore power. The city also requires that you arrange for a New York City-licensed electrical contractor to make any necessary repairs and certify the safety of your electrical equipment.
Note: In most cases, any electrical wiring that came into contact with salt water must be removed and replaced. Dried salt can be a conductor of electricity and cause an electrical fault or a fire. A licensed electrician may be able to disconnect affected wiring branches to allow equipment in the unaffected areas to return to service.
To expedite the normal submission process, a licensed
electrical contractor should file a completed, signed
Self-Certification Form directly with LIPA.
Below are the key steps licensed electrical contractors
- Have your electrical equipment inspected and, if
necessary, cleaned and repaired by a licensed
electrical contractor. The
Form comes from contractor. They will have the
form to submit to LIPA.
- Have your licensed electrical contractor submit
Self-Certification Form to LIPA by faxing it to
631-844-3643, emailing to
email@example.com or delivering it
to our temporary service center at Beach 108th
Street and Beach Channel Drive in Rockaway Park.
- Once a
Self-Certification Form is submitted, LIPA will
issue a service turn-on for your location; electric
service will be restored when the LIPA system is
able to do so. LIPA does the service turn-on
internally. No action needs to be taken by
Back to top
Your LIPA Account
If you receive a bill but are still unable to
have power restored due to flood damage, please
disregard the due date on the bill and contact
us in person or by phone at 1-800-490-0025
so we can work with you to get your service back
How to Submit Electrical Certification
Electrical certification may be submitted
in-person at any of our
walk-in customer offices, by fax, or by email. Once certification has been received, we will restore your electric service within 48 hours.
If you need referral to an electrical contractor, you can contact the
National Electrical Contractors Association:
Long Island Chapter
200 Parkway Drive South, Suite 101
Hauppauge, New York 11788
- New York City Chapter
1430 Broadway New York, NY
Phone: (212) 481-0533