Financial Assistance

Sometimes circumstances make it difficult to pay your LIPA bill. We understand, and have collected this information as a guide to make it easier for you to get assistance. If you need help making payments, you may be eligible for benefits from one or more of these programs.

Download the 'Financial Assistance' brochure

Help is Available
LIPA’s Consumer Advocates can provide guidance and assistance in applying for various social services programs for customers experiencing financial problems. 1-800-266-1923.
Si habla espanol, por favor llame al 1-800-490-0085 en Nassau o Suffolk o Rockaways.

Select a Financial Assistance Program

Home Energy Assistance (HEAP)
HEAP is a federally funded financial assistance program to help income-eligible households pay energy bills.

Residential Energy Affordability Partnership (REAP)
REAP can help lower-income households throughout  better control their energy use.

Project Warmth
Project Warmth is an emergency assistance program to help families and individuals with energy emergencies. Project Warmth provides a one-time grant for fuel, plus an additional amount for fuel-related electricity. The heating grant may be used to pay for any fuel source such as oil, gas, electric, propane, etc. Project Warmth will open on or about December 1, 2008 and is available until funds are exhausted. Contact Project Warmth at 631-940-3757.