Utility Services Management

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What is Utility Services Management as it pertains to LIPA?
Utility Services Management pertains to those services necessary to conduct the day-to-day operations of LIPA’s transmission and distribution business.

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Why is LIPA issuing a Utility Services Management RFP (Request for Proposals)?
The existing contract with our current service provider will expire at the end of 2013. The RFP is an important part of the process to competitively select a service provider to continue to provide reliable services in 2014 and beyond.

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What services are requested in the RFP?
The services cover essentially everything required for the operation of LIPA’s transmission and distribution business, including the operation, maintenance and construction of LIPA’s transmission and distribution facilities, customer services, financial services and all necessary back office support services.

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When will LIPA select a service provider?
LIPA anticipates making a final selection in late 2011, following a comprehensive process for reviewing and evaluating proposals received.

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Who is currently providing these services?
National Grid (formerly KeySpan Energy) is currently providing these services to LIPA.

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When will the new contract start?
It is anticipated that the new contract will commence on January 1, 2014.

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How long will the new contract be?
The new contract will be for a term of ten years.

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How will the RFP affect National Grid employees?
One of LIPA’s objectives in the RFP is to foster continuity for the union and non-union workforce should there be a change in service provider, including the opportunity to retain similar job positions, compensation and benefits.

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Will National Grid be allowed to respond to the RFP?
Yes.

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Will the RFP affect electricity costs for LIPA customers?
At this time the results of the competitive process are unknown, however, the RFP is designed to provide the best value to LIPA’s customers.

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Will the results of this RFP affect reliability of electric service?
No, the goal of the RFP is to continue to provide highly reliable service to our customers.

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Will the RFP impact gas service?
LIPA does not provide gas service. The RFP only relates to LIPA’s electric service.

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Will this change how I pay my electric bills?
LIPA will continue to offer a variety of ways to pay your bills.

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Where can I get more information about the Utility Services Management RFP?
More information is available on a special dedicated website,
www.LIPA-USM-RFP.org

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