2013 Operating and Capital Budget FAQ
If after browsing our frequently asked questions, you still have a question, feel free to contact us. Call 1-800-490-0025 or 631-755-6000- Monday - Friday: 8:00am to 8:00pm, except holidays.
What are the highlights of the 2013 budget?
The 2013 budget includes a 0% rate increase for all customers. The budget continues to maintain the financial stability of LIPA while also delivering on its commitments to deliver safe and reliable service to its customers. The budget includes the following:
- Support investments in cost-effective programs to help lower electric bills for all residential and commercial customers, such as Energy Efficient Products, Cool Homes, Home Performance, Commercial Efficiency and The Solar Pioneer and Solar Entrepreneur programs.
- Addressing future energy needs through a combination of energy efficiency, clean technologies, and renewable projects such as solar, wind, and fuel cells.
- Continuing investments in reliability, a robust pole replacement program, Underground cable testing and replacement, system reliability enhancements and a new energy management system for transmission and distribution system control
- Investing in transition to the new business model with the new service provider PSEG starting in 2014.
Will LIPA credit my bill for the time my service was
out because of the storm?
Yes. Every customer with metered service will receive a credit for 14 days of the “Basic Service” charge on the bill, regardless of how long power was off. The credit will range from about $5.00 for a typical residential customer to $140 for our largest commercial customers.
Will I see a credit for the rest of my LIPA bill?
Nearly the entire LIPA bill is based on the amount of electricity used. Your electric meter will account for any time power was off. Your next actual meter reading will account for any period that your power was off and charges based on usage will be automatically adjusted at the next actual meter reading.
When will customers receive the service charge
Customers will receive the reimbursement for the Daily Service Charge during their January billing cycle.
How will the costs of Hurricane Sandy be recovered?
The impact of the cost of Hurricane Sandy is not reflected in the 2013 budget. The final cost of the hurricane to LIPA will depend on how much Federal Emergency Management Agency (FEMA) will reimburse us..
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