Understanding Your Bill
If after browsing our frequently asked questions, you still have a question, feel free to contact us. Call 1-800-490-0025 or 631-755-6000- Monday - Friday: 8:00am to 8:00pm, except holidays.
- What is the Power Supply Charge?
- What is the Efficiency & Renewables Charge?
- What is “Purchased Power?”
- What are Delivery and System Charges?
- What are Pilots?
- Does LIPA generate electricity for its customers?
- Why does LIPA buy fuel for power plants?
- How does the Shoreham Property Tax Settlement affect my bill?
- What can I do to reduce my energy costs?
What is the Power Supply Charge?
The Power Supply Charge is basically the cost of the electricity
LIPA buys from various electric power producers on behalf of
its customers. Learn more
What is the Efficiency & Renewables
Charge?
The efficiency and renewables charge provides funding
for the energy efficiency and renewable programs for our
customers. This charge reflects LIPA’s on-going commitment
to encourage energy efficiency.
What is “Purchased Power?”
LIPA does not own generation facilities other than its 18% interest
in Nine Mile 2 nuclear power plant. LIPA is, however, required
to procure on behalf of its customers the energy and capacity
necessary to meet its needs, including an appropriate reserve
margin.
What are Delivery and System Charges?
Delivery and System Charges are the charges for owning, operating
and maintaining the electric (transmission and distribution)
system and for certain on-island generation.
What are Pilots?
PILOTs are Payments in Lieu of Taxes – Pilots are payments made
by LIPA to local taxing jurisdictions such as school districts,
in replacement of taxes formerly paid on utility owned property.
Does LIPA generate electricity for its customers?
No, LIPA does not own any power plants other than its 18%
interest in the Nine Mile 2 nuclear power plant. But, LIPA is
responsible for procuring electricity on behalf of its customers.
LIPA buys power from various on-island and off-island suppliers.
Why does LIPA buy fuel for power plants?
Many of LIPA’s contracts for generating capacity require that
LIPA either purchase the fuel used for the production of energy
or reimburse the plant owner for such fuels. This form of contract
is standard in the industry.
What can I do to reduce my energy costs?
Use electricity as efficiently as possible. By using electricity
efficiently all year long and conserving as much as possible
during high use periods, such as the summer, it’s possible to
reduce electricity consumption by as much as ten to 15 percent
and in some cases even more.
Does LIPA have any programs designed to help
me manage my electric account?
Yes. By registering on LIPA's My Account section of our Web
site, customers can view billing statements and sign up for
e-LERT, LIPA's online
bill notification service.
In the My Account section, customers can also view electricity consumption on a month-to-month basis going back two years. Monitoring energy use over a period of time can also assist in making energy saving decisions that will help lower bills.
LIPA also has a number of bill payment options available to assist you. For example, Balanced Billing helps “levelize” monthly payments over a 12-month period to eliminate high seasonal bills.
Customers can also enroll in Direct Pay, a program that automatically deducts your electric bill payment from your checking or savings account. Enroll online or call the Customer Assistance Center at 1-800-490-0025 for more information and assistance.
