Contact LIPA

All general inquiries will be answered Monday - Friday from 8AM to 8PM. We are closed Saturdays, Sundays and Holidays.

Before you call, don't forget to browse our Frequently Asked Questions

Report an Electrical Emergency

Never touch or go near any downed wire – assume any downed wire is a live electric wire – report it immediately 24 hours a day, 7 days a week.

Report a Downed Wire
- Call 800-490-0075 or 631-755-6900
Report a Power Outage
- Report an outage online
- Report an outage via text NEW
- Call 800-490-0075 or 631-755-6900
Outage Map
- View current outages & restorations times
Si Habla Espanol
- 800-490-0085 or 631-755-6800

My Account / Billing Inquiries

All inquiries will be answered Monday through Friday from 8AM to 8PM. We are closed Saturdays, Sundays and Holidays.

Questions Regarding Your LIPA Account
- Call 800-490-0025 or 631-755-6000
- Email LIPA your question
- Visit a customer service center
Paying My Bill
- Pay my bill online
- Additional bill payment options
- How to read your LIPA bill
- Financial assistance
Reading My Meter
- Enter a reading online
- Submit a reading over the phone: 800-490-0025
Si Habla Espanol
- 800-490-0085 or 631-755-6800

General Inquiries

All general inquiries will be answered Monday through Friday from 8AM to 8PM. We are closed Saturdays, Sundays and Holidays.

Residential Customers
- Call 800-490-0025 or 631-755-6000
- Email LIPA your question
- Visit a customer service center
Business Call Center
- Call 800-966-4818 or 631-755-3417
Energy Efficiency Infoline
- Call 800-692-2626
Additional Customer Services
- Call 800-490-0025 or 631-755-6000 for any of the following:
- Critical Care Program
- Friendly Follow-Up Program
- Hearing/Speech Impaired
- Medical Emergencies
- Peace of Mind Program
Si Habla Espanol
- 800-490-0085 or 631-755-6800

Freedom of Information Law

The public records of the Long Island Power Authority shall be available under the Freedom of Information Law (“FOIL”) for inspection and copying upon written request to the Records Access Officer.

Request Information

Power Out? Text It In.

Report an electric outage with a text to myLIPA (695472) - anytime, anywhere.
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