Contact LIPA
Contact LIPA
Have a question? Browse our Frequently Asked Questions first, to see if it has already been answered. If not, please feel free to contact us.
Report an Electric Issue
Report a Downed Wire or Other Electrical Emergency
![]()
Call LIPA
at 800-490-0075 or 631-755-6900 immediately, anytime.
Assume any downed wire is energized. Never touch a downed wire.
Report an Outage
To report a problem with your
electric service
click here,
or call LIPA at
800-490-0075 or 631-755-6900
Contact LIPA by Email
For power outages and emergencies, please do not email.
All emails will be answered Monday through Friday from 8:00 a.m. to 5:00 p.m. We are closed Saturdays, Sundays and Holidays.
- Email LIPA regarding Billing and other General Inquiries
- Email LIPA regarding Website Assistance and Technical Support
- Freedom of Information Law Request
Contact LIPA by Phone
All general inquiries will be answered Monday through Friday from 8AM to 8PM. We are closed Saturdays, Sundays and Holidays.
|
|
|
|
|
Most Common Services |
|||
| Report a Power Outage | 800-490-0075 | 631-755-6900 | Report Outage |
|
|
|||
| Electric Emergencies | 800-490-0075 | 631-755-6900 | |
|
|
|||
| Billing & General Inquiries | 800-490-0025 | 631-755-6000 | |
|
|
|||
| Business Call Center | 800-966-4818 | 631-755-3417 | |
|
|
|||
| Energy Efficiency Infoline | 800-692-2626 | - | Learn more |
|
|
|||
| Media Relations | - | 516-719-9230 | Learn more |
Safety & Education Services |
|||
| Call Before You Dig | 811 | - | Learn more |
|
|
|||
| Community & Safety | - | 516-545-5292 | Learn more |
|
|
|||
| Police & Firefighter Training | - | 516-545-5292 | |
|
|
|||
| Safety Demos for Students | - | 516-545-5292 | Learn more |
|
|
|||
| Excavation Information | 800-272-4480 | - | |
Customer Services |
|||
|
For information on any of the following, call 800-490-0025 or 631-755-6000. Si Habla Espanol 800-490-0085 or 631-755-6800. |
|||
Contact LIPA in Person
Customer Service Centers |
|
| Our neighborhood customer service offices are open from 8:30 A.M. to 5:00 P.M., Monday through Friday, excluding holidays. | |
|
Bellmore Brentwood Bridgehampton Coram Hewlett Hicksville |
Melville Patchogue Riverhead Roslyn Heights West Babylon/Lindenhurst |
