Contact LIPA

Contact LIPA

All general inquiries will be answered Monday - Friday from 8AM to 8PM. We are closed Saturdays, Sundays and Holidays.

Before you call, don't forget to browse our Frequently Asked Questions

Alert Please note: If you need a letter verifying an outage related to Hurricane Sandy, please send an email requesting such letter to: StormLetters@service.lipower.org. Please be sure to include the date power was restored as well as a contact phone number.  You can also call 1-800-490-0025 to request a letter.  

Report an Electrical Emergency

Never touch or go near any downed wire – assume any downed wire is a live electric wire – report it immediately 24 hours a day, 7 days a week.

My Account & Billing Questions

All inquiries will be answered Monday through Friday from 8AM to 8PM. We are closed Saturdays, Sundays and Holidays.

General Inquiries

All general inquiries will be answered Monday through Friday from 8AM to 8PM. We are closed Saturdays, Sundays and Holidays.

Freedom of Information Law

The public records of the Long Island Power Authority shall be available under the Freedom of Information Law (“FOIL”) for inspection and copying upon written request to the Records Access Officer.

 
Power Out? Text It In!

Power Out? Text It In.

Report an electric outage with a text to myLIPA (695472) - anytime, anywhere.
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