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Customer Service

General Contact Information
800-490-0025 or 631-755-6000
Efficiency Rebate & Incentive Info
800-692-2626
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Welcome to My Home

Check your account status, become familiar with our energy saving programs, and learn about electric safety in & around your home. Below are pages of this website that interest most residential customers.

Bill Payment Options: From various bill payment programs to multiple ways of paying your bill, LIPA offers a variety of services that help make paying your bill more convenient.
Electric Service & Rates: Find all the information you need regarding your home's electric service and current rate, rights and responsibilities.
Rebates & Promotions: LIPA encourages you to buy appliances and lighting products that have earned the ENERGY STAR label. Save energy, money, and help protect the environment.
Storm & Outage Information: Stay safe and informed. Look up current outage information, restoration estimates, report an outage online and more.
Contact LIPA: Have a question about your bill or service? Call or email us. All general inquiries will be answered Monday - Friday from 8AM to 8PM.
Safety & Reliability: Maybe you remember the basics, but truth be told, most of us could use a refresher course on electric safety. Keep you and your loved ones safe.


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