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For Immediate Release: November 13, 2012

LIPA Restores Power to 99% of Customers Who Can Safely Accept Power
 

As of 10:00 a.m. November 13, 2012:

  • 99 percent of customers who are able to safely receive power are fully restored
  • Over 1.1 million outages restored to date
  • 10,136 outages remain in Nassau (6,545) and Suffolk County (3,591)
  • Although LIPA power is available, up to 8,000 customers in Nassau and Suffolk and 27,000 in the Rockaways are unable to safely receive power without customer repairs
  • Thousands of linemen and tree trim crews continue to work around the clock to restore remaining customer outages
  • All schools outside Rockaways fully energized

Uniondale, NY - LIPA continues to make headway in restoring power across Long Island, having now brought back electricity to 99 percent of those customers who lost power during Hurricane Sandy and the subsequent Nor’easter who can safely accept power as of 10 a.m. this morning. With restoration efforts nearing completion and having re-established power to more than 1.1 million customers, LIPA continues to work to provide community services to support those who cannot accept power due to flood damage to their homes or businesses.

LIPA is providing community liaisons to assist residents and business owners during their continuing recovery. Assistance includes answering questions about the power restoration and electrical certification process, accepting electrical inspection certification, and helping to coordinate the process to restore power once the proper documentation is secured.

Locations of Community Liaison Centers:

  • Island Park Village Hall Hours: 127 Long Beach Rd, Island Park, NY 11558, 7:00 a.m. to 7:00 p.m.
  • Oceanside Park Hours: 3800 Mahlon Brower Dr, Oceanside, NY 11572, 7:00 a.m. to 7:00 p.m.
  • Cedar Creek Park Hours: 3340 Merrick Rd, Seaford, NY 11783, 7:00 a.m. to 7:00 p.m.
  • Customers may also submit electrical certificates to LIPA by: Fax to: 631-844-3643 or email to: servicecert@service.lipower.org

Once customers make the necessary repairs to their homes and can safely accept power, they can expect to have power re-established in less than 48 hours and in many cases they will see power restored that same day. In addition, LIPA is allowing for an expedited repair, permitting electricians to reinstall customer meters once they have certified the premises are safe to energize. This removes a step and allows power to be restored more quickly.

While approximately 35,000 customers remain in flooded areas and may not be able to accept power until certified safe to do so, the LIPA system is up and running and ready to restore power to these customers once they have completed the necessary repairs and obtained an electric certification.

With thousands of utility crews still on Long Island, LIPA will work quickly to restore any remaining outages outside these flooded areas. LIPA believes they have now addressed the majority of downed electrical wires, and those that remain are likely to be telephone or cable wires. LIPA continues to emphasize that customers should assume all downed wires are live and should stay away from these lines for their safety.


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