FOR IMMEDIATE RELEASE
November 1, 2005 |
Contact Information:
Media Relations: (516) 719-9892
Media Pager: (516) 229-7248
media.relations@lipower.org
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LIPA’s Web Site Ranked in Top 10 by the 2005 Electric and Gas Company Web
Site Review
Uniondale, NY – November 1, 2005 - The Long Island Power Authority (LIPA)
announced today that Platts, a division of The McGraw-Hill Companies, and world
leader in providing energy information for nearly a century, gave LIPA’s Web
site “lipower.org” a Public Utilities Ranking of number 2 among 105 national
electric and gas utilities.
The Platt’s “E SOURCE 2005 Review of U.S. Electric and Gas Company Web
Sites” rated 27 features and functions from the customer’s experience of 105
utility Web sites across the nation. The Web site review evaluation included Web
site framework, customer segmentation, customer information and online customer
service both public and secure.
“LIPA is very pleased that its Web site would rank so high based on customer
satisfaction,” said LIPA Chairman Richard M. Kessel. “We’re committed to
providing our customers with the type of excellent service and valuable
information they’ll need to get the most out of their energy dollars.”
LIPA continuously seeks ways to expand the features and capabilities of its
Web site. According to the most recent Web site statistics, “lipower.org”
welcomed over 180,000 visitors in the month of August alone. Features such as
the My Account Home page, the My Account Bank section, The Clean Energy
Initiative (CEI) section, the Storm Center and the Your Home section continue to
draw record numbers of visitors. LIPA encourages all Long Islanders to visit
lipower.org and find out why it will soon be the number 1 utility Web site in
the nation.
2005 Ranking of U.S. Public Power Agency Web Sites
Public
Utilities Ranking |
Overall
Ranking |
Company |
Overall score |
| 1 |
4 |
Sacramento Municipal Utility District |
73.03% |
| 2 |
9 |
Long Island Power Authority |
70.30% |
| 3 |
19 |
Salt River Project |
67.59% |
| 4 |
24 |
City Public Service |
66.27% |
| 5 |
40 |
Gainesville Regional Utilities |
61.81% |
| 6 |
41 |
Orlando Utilities Commission |
61.51% |
| 7 |
44 |
Seattle City Light |
61.41% |
| 8 |
49 |
Nebraska Public Power District |
59.72% |
| 9 |
53 |
JEA |
59.53% |
| 10 |
60 |
Memphis Light, Gas and Water |
58.33% |
| 11 |
64 |
Santee Cooper |
58.21% |
| 12 |
65 |
Omaha Public Power District |
57.94% |
| 13 |
74 |
City of Palo Alto Utilities |
56.75% |
| 14 |
80 |
Los Angeles Dept. of Water & Power |
55.58% |
| 15 |
82 |
Austin Energy |
54.92% |
| 16 |
85 |
Silicon Valley Power |
54.26% |
| 17 |
90 |
Laclede Gas |
52.78% |
| 18 |
92 |
Philadelphia Gas Works |
52.43% |
| 19 |
102 |
Colorado Springs Utilities |
44.44% |
The Public Utilities Ranking shows how the Web sites of the
public utilities included in the E SOURCE 2005 Review of U.S. Electric and
Gas Company Web Sites ranked against each other. The Overall Ranking
indicates how the company’s Web site ranked in the overall review of 105 U.S.
electric and gas company Web sites.
Platts has helped to enable ever-changing global energy markets
enhance their performance through such offerings as independent industry news
and price benchmarks. From 15 offices worldwide, Platts covers the oil, natural
gas, electricity, nuclear power, coal, petrochemical and metals markets.
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LIPA, a non-profit municipal electric provider, owns the
retail electric Transmission and Distribution System on Long Island and provides
electric service to more than 1.1 million customers in Nassau and Suffolk
counties and the Rockaway Peninsula in Queens. LIPA is the 2nd largest municipal
electric utility in the nation in terms of electric revenues, 3rd largest in
terms of customers served and the 7th largest in terms of electricity delivered.
In 2006, LIPA outperformed all other overhead electric utilities in New York
State in all three major reliability categories. LIPA does not provide natural
gas service or own any on-island generating assets. More information about LIPA
can be found online at: http://www.lipower.org
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