Follow the steps below to register using your cell phone. You will need your 10-digit LIPA Account Number or Customer ID as well as the phone number on record for that account.

• Start a new text message in your cell phone or other mobile device.
• Text the letters REG to myLIPA (695472) and press SEND.
• You will then be prompted for your 10-digit LIPA Account number or Customer ID. Text back that number.
• You will then be prompted for the phone number on record for that account. Text back that number.
• You will then receive a confirmation that your account has been registered!

Once registered, you can log in to My Account to manage all of your communication preferences, such as:

• Choose to receive notifications via email and/or text message.
• Set up and manage the times in which you would like to be contacted.
• Add multiple contacts to a single LIPA account.
• Add multiple LIPA accounts to a single mobile phone number.
   

Follow the steps below to register through My Account.

• Log in to My Account. Not registered? Register Here!
• Click the 'Communications Manager' link found in the center of the page, below the Online Payment link.
• Click the 'Add New Contact' button on the Communications Manager page.
• Select a 'Contact Method' to receive notifications via email and/or text message.
• Enter the cell number and/or email address you want to be contacted through.
• If desired, you can enter a 'Contact Name' such as MomsPhone to identify each of your contacts.
• That's it!

Additionally,  you can...

• Set up and manage the times in which you would like to be contacted.
• Add multiple contacts to a single LIPA account.
• Edit or delete contacts using this same easy process.
• TEST your settings by clicking on the TEST link.

Never touch or go near a downed wire. Report it immediately. Call 800-490-0075 or 631-755-6900.

Every cell phone and mobile device works differently. In general, you may follow these directions for sending a text message to LIPA.

• Please note that your cell phone must be registered to your LIPA account. How to register your cell phone
• Start a new text message in your cell phone or mobile device.
• To report an outage, text the letters OUT to myLIPA (695472) and press SEND.
• You will be prompted for type of outage - NO LIGHTS or PARTIAL LIGHTS.
• Reply/text back your choice.
• You will be prompted with a confirmation text.
• That's it!

Please note: Indication that power is restored to your area does not guarantee your house/business has power. During incidents of widespread damage caused by a major storm or event, text messages may not be available for affected areas for several days until we determine restoration times.

Additionally, depending on your wireless plan, you may be charged for the text messages associated with this service.

Every cell phone and mobile device works differently. In general, you may follow these directions for sending a text message to LIPA.

• Please note that your cell phone must be registered to your LIPA account. How to register your cell phone
• Start a new text message in your cell phone or mobile device
• Text the letters OUT, or any other eligible text command, to myLIPA (695472) and press SEND
• You’ll receive a reply and/or other instructions.

Please note that depending on your wireless plan, you may be charged for the text messages associated with this service.