Online Account ServicesBalanced Billing Program
We offer a Balanced Billing payment plan that spreads out your energy costs over the year. At the end of your billing year, any difference between total payments and your actual energy costs will be added to -- or subtracted from -- your last bill of the budget year. This program does not reduce your energy costs, but helps you budget household expenses by avoiding high summer and winter bills. Enroll online or call 1-800-490-0025 or our local number, 631-755-6000.
Looking for in Commercial Balanced Billing?
Estimated Billing
If your meter is inside your home and we cannot gain access, we will issue an estimated bill, based on previous bills. Occasionally, we issue estimated bills for outside meters. To prepare an estimated bill, many factors are considered, including your past usage and weather conditions during the billing period. Reading your meter provides us with the actual amount of electricity you use. Any difference between our estimate and your actual use is automatically adjusted, on the next scheduled visit. Learn how to enter your own meter reading.
